City of Austin Watershed Protection Department

Originally called the Drainage Utility, the Watershed Protection Department was established in 1991 to manage the City’s creeks, drainage systems and water quality programs. Our focus is reducing the impact of flooding, erosion and water pollution.

To guide us in spending limited funds, we continue to assess the conditions in our watersheds and use the results to rate the severity of problems and prioritize projects.

We are mostly funded by the drainage fee on your utility bill. Some projects also receive bond or grant funding.


Contact Information

24-Hour Pollution Hotline: 512-974-2550

Report a drainage problem: 3-1-1

Office of the Director: 512-974-2501

Environmental Resource Management: 512-974-2550

Field Operations: 512-974-3350

Floodplain Information Hotline: 512-974-2843

Floodplain Modeling: 512-974-2843

Watershed Engineering: 512-974-3380

Watershed Planning: 512-974-3443